Michael Weiner, M.D., MPH, explains how patients and doctors can collaborate to improve medical records.
Transcript:
There are three important things in that room. There’s the clinician, there’s the patient and then there’s the computer system. The clinician has to balance his or her attention between the patient and the computer system to ensure that each is receiving the right amount of attention before that visit ends, and that is actually challenging to do. It requires practice, but it also requires a lot of attention and active thinking. The other thing is that the clinician needs to take a lot of care to ensure that the patient’s concerns have been addressed. So of course, they have to identify what those concerns and needs are first and then figure out how to handle each one of them. So that’s why at the end of the visit, it can be helpful for both the patient and the clinician to summarize together what actually happened and what’s going to happen next.
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